Shipping Policy

Lonesome West Shipping Policy

This document sets out the shipping policy for customers of lonesomewest.com. If you have any questions, please contact will@lonesomewest.com

Order Processing Time
Orders are processed and shipped within 7–9 business days, unless otherwise specified in the product description.

Shipping Options & Delivery Costs
Lonesome West partners with various shipping carriers. Shipping costs are calculated at checkout based on the total weight of the package.

Delivery Address & P.O. Boxes
We will make every effort to accommodate changes to delivery addresses after an order has been placed; however, we cannot guarantee that modifications will be possible.

Our customer service team typically responds within 48–72 business hours (excluding weekends).

Please assume all responsibility for any loss, theft, or damage to your products after shipping carriers confirm delivery.

Tracking Your Order
Upon dispatch, you will receive a confirmation email containing tracking information. You can track your shipment directly on the carrier’s website using the provided details. 

Returns, Refunds & Exchanges
Your satisfaction is our priority. For comprehensive details regarding returns, refunds, and exchanges, please refer to our Return & Refund Policy.